Soap Care & FAQ

Soap Care

Handmade soap lasts longer when it is allowed to dry properly between uses.

  • Keep your soap on a well-draining soap dish.

  • Allow air to circulate around the bar.

  • Keep it away from running water and do not leave it sitting in water.

  • When travelling, allow the bar to dry before placing it in a container.

  • Store unused bars somewhere cool and dry, away from direct sunlight and humidity.

How do I use the soap?

Wet the bar, lather it in your hands and apply to wet skin, or use the bar directly. Rinse thoroughly after use.

How long will one bar last?

This depends on how often it is used and how it is stored. Keeping the bar dry between uses will help it last considerably longer.

Are your soaps vegan and palm-oil-free?

Yes. Every ME by Heni soap is made using plant-based oils and butters, without palm oil or animal-derived ingredients.

Do your soaps contain fragrance oils?

No. Our scented soaps are fragranced only with essential oils. Pure Comfort is unscented and contains no essential oils or added fragrance.

Which soap should I choose if I prefer an unscented product?

Pure Comfort is our unscented option. Please always check the complete ingredient list before use, particularly if you have sensitive skin or known allergies.

Are the soaps suitable for children?

The soaps are not suitable for children under three years old. For older children, use with adult supervision and check the individual product’s ingredients and warnings.

Why might my soap look slightly different from the photograph?

Every bar is handmade, poured and cut in small batches. Small variations in colour, shape, pattern and texture are natural and make each bar unique. These differences do not affect how the soap can be used.

Will the colour or scent change over time?

Natural colours and essential-oil scents may gradually soften over time. Store the soap somewhere cool, dry and away from direct sunlight to help preserve it.

Is glycerin added to your soaps?

Glycerin is naturally produced during the soap-making process and remains in the finished bar. No additional glycerin is added.

Where are the soaps made?

Every ME by Heni soap is handmade in small batches in Enfield, London.

Where can I find the ingredients?

The complete ingredient list is provided on each product page and on the soap’s packaging. Please review it before use if you have allergies or sensitivities. If irritation occurs, stop using the product.